Privacy Policy

This English version is a reference translation. If there is any discrepancy between this translation and the Japanese original, the Japanese original prevails.

LaunchAt, Inc. (the "Company") has established the following privacy policy (this "Policy") in conducting its business and handles personal information appropriately in accordance with this Policy.

Terms used in this Policy have the meanings given to them under applicable laws and regulations.

1. Collection of personal information

When collecting personal information, the Company makes clear to the individual the purposes for which it will be used and obtains their consent. The Company uses personal information only to the extent necessary to achieve the specified purposes and handles it appropriately.

The Company collects personal information by lawful and fair means in the following cases:

1. When customers enter it themselves in connection with using the Company's services
2. When the Company collects information about customers in connection with their use of the Company's services
3. When customers provide it directly or through documents or other media
4. Otherwise, when it is provided by a third party with the customer's consent

2. Purposes of use

The Company uses personal information within the scope of the following purposes. Except with the individual's consent or as required by laws and regulations, the Company does not use personal information beyond these purposes.

1. To register for services, authenticate users when they use services, and manage customers
2. To provide the Company's services and after-sales support
3. To bill for the Company's services
4. To prevent and respond to fraud and other misconduct
5. To maintain and manage the Company's services
6. To research and analyze marketing data, and to plan and carry out marketing initiatives
7. To provide, solicit, advertise, and otherwise market products and services of the Company or third parties
8. To hold and announce campaigns, talks, seminars, and other events
9. To improve the Company's services, and to plan, research, and develop new services
10. To respond to inquiries and contact customers
11. To provide information to third parties by the methods described in this Policy
12. For other matters incidental to the above purposes

The Company may process personal information it has collected into anonymously processed information (as defined in Article 2, Paragraph 9 of the Act on the Protection of Personal Information) or statistical information that cannot identify customers, and use it. When the Company creates anonymously processed information, it will publish the categories of information about individuals contained in it on the Company's website or by other appropriate means.

3. Provision and entrustment of personal information

Within the scope of the purposes of use, the Company may entrust the handling of personal information to third parties, such as through outsourcing. In such cases, the Company selects parties with an adequate level of personal information protection, requires them by contract or otherwise to maintain that level, and handles the information appropriately.

Other than the above, the Company does not provide personal information it has collected to third parties except in the following cases:

1. With the individual's consent
2. As required by laws and regulations
3. When necessary to protect a person's life, body, or property and it is difficult to obtain the individual's consent
4. When especially necessary to improve public health or promote the healthy development of children and it is difficult to obtain the individual's consent
5. When necessary to cooperate with a national or local government body, or a party entrusted by one, in carrying out duties prescribed by law, and obtaining the individual's consent is likely to interfere with those duties

4. Security of personal information

The Company takes precautions against leaks, loss, and damage of personal information, and promptly takes corrective action in the event of an incident.

5. Compliance with laws and standards

In handling personal information, the Company complies with the Act on the Protection of Personal Information and other laws and regulations, guidelines set by the government, and other standards.

6. Continuous improvement

The Company strives to continuously improve its handling of personal information, and may revise this Privacy Policy as necessary.

7. Cookies

The Company may collect information such as overall trends and patterns in visitors' browsing behavior on this site, contained in cookies. The Company may use the collected information to analyze access trends and provide better services to customers. If you do not want information about you to be collected, you can refuse cookies through your web browser settings. However, you need to accept cookies to use the features of the Company's services.

8. Requests regarding personal information

The Company will respond to the following requests from individuals regarding personal information it has collected, in accordance with laws and regulations, within a reasonable period and scope, after verifying the individual's identity where necessary.

However, please note that the Company may be unable to respond as requested if doing so would significantly interfere with its normal business, may violate laws or regulations, or may compromise the security of personal information.

1. Disclosure of personal information collected, or, if it has been provided to third parties, the records of such provision
2. Correction, addition, or deletion of personal information collected
3. Suspension of use or erasure of personal information collected, or, if it has been provided to third parties, suspension of such provision
4. Details of the security measures taken in collecting personal information

9. Contact for personal information inquiries

For inquiries about this Privacy Policy and its handling, please contact us at:

✉️ Contact
Email: hello@launchat.jp

10. Company information

The company responsible for handling personal information is:

📍 〒141-0031
9F, 1-26-2 Nishigotanda, Shinagawa-ku, Tokyo, Japan
LaunchAt, Inc.
Tsukusu Endo, CEO

Established: April 1, 2022
Revised: November 13, 2026